A cost-effective IVR survey in Ghana revealed dissatisfaction with government services, and discrepancies from official government indicators.

Politics is not a game of insults, it is about ideas. We must accommodate different opinions and not allow partisan politics to destroy families and relationships. That could well be a commentary on the American general election this year, but it’s not. It is one of 15 new public service messages available in Ghana in six languages. On December 7 Ghanaians will elect a President and Members of Parliament. HNI and Vodafone Ghana Foundation have launched an “elections” topic on“READ MORE”

By relying on text-based channels (print, SMS, USSD) purveyors of Behavior Change Communication (BCC) campaigns fall short of effectively reaching their intended audiences.

Do literacy levels pose a serious limitation to SMS-based communication campaigns?