A cost-effective IVR survey in Ghana revealed dissatisfaction with government services, and discrepancies from official government indicators.

HNI is preparing to empower Tanzanian farmers with free and actionable information on “Climate‑Smart Agriculture” accessible on simple mobile phones.

Politics is not a game of insults, it is about ideas. We must accommodate different opinions and not allow partisan politics to destroy families and relationships. That could well be a commentary on the American general election this year, but it’s not. It is one of 15 new public service messages available in Ghana in six languages. On December 7 Ghanaians will elect a President and Members of Parliament. HNI and Vodafone Ghana Foundation have launched an “elections” topic on“READ MORE”

By relying on text-based channels (print, SMS, USSD) purveyors of Behavior Change Communication (BCC) campaigns fall short of effectively reaching their intended audiences.

Do literacy levels pose a serious limitation to SMS-based communication campaigns?

We interviewed some Malawian farmers to test their experiences accessing market prices by phone on the 3-2-1 Service against some contrarian information published on ICT Works.

Airtel Madagascar and HNI officially launched the new Gender topic on the 3-2-1 Service with more than 100 messages on gender empowerment.